Kind Words from Clients

“Kelly provided excellent recommendations based upon our family's needs and price range. She also shared her top choice and nailed it. We appreciated her help with a last minute trip during peak holiday.”

- Ashye M., traveled to London

“This was our third booking with Kelly; she’s amazing! I can’t believe I’ve/we’ve traveled all these years without using someone like Kelly! She’s helpful, very nice, organized, detail-oriented, and smart. I love working with her!”
- Elva G., traveled to Chicago

“I had a fantastic experience with Kelly. I was pretty locked in on St Regis, but she offered me one other property I did not know about which was very thoughtful. She was very responsive and timely in her correspondence and she went through a variety of room options for us including a last minute price drop I never would have found. She ultimately was able to secure a variety of amenities at no cost which was great and we even received a nice gift and a bottle of wine when we arrived at the hotel which was appreciated. Thanks Kelly for helping me and my wife have a wonderful vacation. I will definitely work with you again.”

- Kalim T., traveled to Playa del Carmen

“Kelly Hales was an absolute gem to work with. She understood our needs and budget. She was willing to help us with the aspects of the trip that we needed guidance with. She was very communicative with quick response times. She helped us navigate our hotel stays in Europe with a family of four, which can be difficult and helped advise which cities would be best suited for our family to visit. Overall, Kelly was lovely and easy to work with. I will definitely reach out to Kelly to assist us with planning future trips.”

- Lauren M., traveled to Switzerland

“Kelly recommended the hotel and was spot on about its pluses and minuses. Always timely in negotiating discounts and other value, anticipating issues and responding to questions. Will definitely continue to use her services.”

- Craig S., traveled to Vancouver

“Booking with Kelly is simple and easy. She shared some details about our family with the hotel staff to ensure they were prepared for our arrival; including arranging a special welcome gift for our son. Kelly checked in with us throughout our stay to ensure we had everything we needed and provided excellent recommendations. Thanks for helping arrange and plan our wonderful trip!”

- Brandon A., traveled to Toronto

“Kelly was easy to work with and provided a variety of options to choose from. Once we booked the price dropped and Kelly immediately rebooked us to the lower rate. She also got us breakfast and credit to the hotel. Kelly provided recommendations for other tours, transportation options, and ideas.”

- Jessica H., traveled to Tulum